Privacy Policy

We are aware that you place your trust in us. We see it as our responsibility to protect your privacy. On this page, we let you know what information we collect when you use our website, why we collect this information and how we use it to improve your user experience. You will thus understand exactly how we work. 

This privacy policy is applicable to all services of ALCETSOUND. By making use of this website, you indicate that you accept the privacy policy.

ALCETSOUND respects the privacy of all users of its site and ensures that the personal information that you provide to us will be handled confidentially.

Use of our services

When you order products from us, we ask you to provide personal information. This information will be used to be able to provide the service. It will be stored on secured servers, and we will not combine this information with other personal information that we have. We will also never provide your information to third parties.


When you e-mail us or otherwise message us, it is possible that we will save those messages. Sometimes, we ask you for information that is relevant to the situation in question. This makes it possible to answer your questions and respond to your requests. The information will be stored on secured servers. We will not combine this information with other personal information that we have.


We collect information for research in order to get better insight into our customers, so that we can align our services accordingly. This website makes use of ‘cookies’ (text files that are placed on your computer) so that you can pick up where you left off on a previous visit.


We do not collect or use any information for purposes other than described in this privacy policy unless we have obtained your prior permission to do so.

Third parties

Your information will not be shared with third parties. In some cases, the information will be shared internally. Our employees are obligated to respect the confidentiality of your information.

Choices for personal information

We offer all visitors the ability to review, change or remove all personal information that is currently provided to us.

Questions and feedback

If you have questions about this privacy policy, you can contact us.